How to make a compliment/complaint

Bournville Village Trust is committed to providing the best possible service and we encourage all forms of feedback, both positive and negative.

If there is an issue you would like to raise initially with the Lawley Estates & Stewardship team, you can email [email protected] or pop into the Lawley Community Hub, which is opposite Greggs in the square.

If you’d like to make a compliment or official complaint, details of our full complaints and compliments process is available on our parent website’s Make a Compliment or Complaint page.