If you have a question that isn’t answered here, please contact us at [email protected] or call 01952 898524.
All the roads in Lawley Village are built by the developers to plans agreed by Telford and Wrekin Council. The roads around the development will be adopted by the Council and maintained by them. Whilst each development phase is still under construction, and until the roads are handed over, maintenance is the responsibility of individual developers. We are/will be responsible for some access roads and will work with developers until roads are adopted.
Street lighting will be adopted and maintained by Telford and Wrekin Council although, whilst under construction, maintenance is the responsibility of individual developers. We are responsible for the courtyard lighting and lights in some public open spaces. Courtyards maintained by us have plaques placed on lampposts and stickers placed on grit bins. If lighting is not our responsibility, we will raise this with a developer for you.
When an area of the Village is finished and handed over, it becomes our responsibility to maintain. Until then, it remains the responsibility of a developer, although we have agreed to keep courtyards in those areas clean and tidy and to supply road salt. Courtyards maintained by us have plaques placed on lampposts and stickers placed on grit bins.
Whilst the phases of the Village are being built, the landscaped areas are maintained by individual developers. When all the phases are complete, the areas will be handed over to either us or Telford and Wrekin Council. If there are any issues, you can report them to us and we’ll speak with a developer for you.
All roads around Lawley Village will be adopted by the Council when they are formally handed over by the developers. These roads will become public highways. Highways are the responsibility of the Police and Telford and Wrekin Council. Whilst we don’t have any legal powers to control parking, we will always work with residents, the Police and the Council to highlight problems and try to find a solution.
Until the roads and public open spaces are fully complete and adopted by the Council or handed over to us, neither we nor the Council can use legal powers. The Police also only have limited powers when the roads are not adopted.
During this time, we rely on the co-operation of residents to park with consideration and use their designated parking spaces.
As part of the overall design of Lawley, there are many litter bins across the Village that will be installed by the developers. When these areas are complete, they will be handed over to either us or Telford and Wrekin Council and we/they will be responsible for emptying them. Until the bins are handed over, each developer is responsible for emptying the bins. To ensure Lawley Village stays tidy, our estate caretakers will also empty bins if they are getting full.
As the long-term stewards of Lawley Village, we are responsible for ensuring the design and distinctive character of Lawley is maintained.
To do this, it is important we check any proposed alterations will not affect the character of the area or breach covenants included in your TP1 document.
If you are thinking about making an alteration to your home, no matter how small, we advise contacting one of our estate officers. They can answer your questions and address any concerns you may have, ensuring the application process goes smoothly.
The application process can take up to six weeks and further details are available in the Lawley Design Guide.
If you would like to discuss an alteration, please contact us on
In most circumstances, yes. You will always require our consent and depending on the alteration you want to make, you may also need planning permission from Telford and Wrekin Council. ‘Permitted Development Rights’ have been removed from Lawley. Therefore in a similar way to a conservation area, most alterations require planning permission.
We always advise you get advice from both Telford and Wrekin Council’s planning officers and us before making any alterations to your home.
Covenants are the legal agreements made between you, as a resident of Lawley Village, and Bournville Village Trust, as long-term stewards, when you signed a property transfer, lease or tenancy agreement.
Covenants set out what is and isn’t allowed in relation to the design and appearance of the outside of your home and land within your boundaries, like your front garden for example. They also explain requirements for maintaining the appearance of your home.
Full details can be found in your TP1 document, which was signed when you bought your home.
As the long-term stewards, it is our responsibility to follow up any breaches and work with you to resolve them. Whilst we can take legal action, this is always a last resort. You can read our breach process in full on page 10 of Lawley Village Design Guide
The IRS system is located in Abrahams Way, The Forge, Wenlock Square and Clover Mead only. If you are having problems with your TV reception during office hours (8.30am – 4.30pm), please report the fault to us on 01952 898524 and at all other times, please call us on 0300 333 6540 to access our out of hours service.
If you have any issues or concerns relating to your home, your neighbours or services provided by us, you can report them by calling 01952 898524 or email [email protected]
Estate inspections involve our estate officers walking through each area of the Village and noting issues relating to open spaces, courtyards and breaches. We welcome you to join our estate officers on walkabouts and to discuss any concerns you may have.
Can’t make a walkabout? You can arrange a meeting with an estate officer to suit you, including at evenings and weekends (when booked in advance). During office hours you can also call 01952 898524 or email [email protected]
